1️⃣ Purchase Your Packs – Choose and buy Booster Packs, ETBs, or Booster Boxes from our Live Break section on the website.

2️⃣ We Open Them Live – Your packs will be opened on stream on Twitch during one of our scheduled live stream times.

3️⃣ You Keep the Cards – The hits and bulk from your packs are set aside for you.

4️⃣ Request Shipping Anytime – When you're ready to receive your cards, purchase shipping from Ship My Live Breaks page, and we'll send them your way!

💡 Bonus: Giveaways and special pulls might happen during the stream, so stick around for extra fun! 🎁

For more detail, you can also view How Live Breaks Work

Live Break orders are opened on stream during our scheduled streaming times, which you can view at: Live Break Schedule

Orders are opened in the following order:

1️⃣ Carryover Orders – Any orders that couldn’t be opened in the previous stream.
2️⃣ Pre-Stream Orders – Orders placed after the last stream, processed from earliest to most recent.
3️⃣ Live Orders – Orders placed during the stream, opened in the order they’re received.

If you’re unable to watch the stream or you have to leave the stream before your order is opened, please let us know and we can:

• Hold your order for the next stream when you're available to watch.
• Open your packs on stream while your away and send you a video of your pulls.

💡 What happens if I'm not there when my order is up?
When your turn comes, we will call your username on stream and in the stream chat. If you don’t respond:

• We will set your order aside and continue with the queue.
• If you return later in the stream, we can place you back in the queue as soon as possible.
• If you don't return and the live stream ends, we will move you to the next stream and notify you by e-mail. If you are not present in the second stream, we will open the packs and send you the video of your break. 

You will still receive all the cards from your pack, even if there isn’t a big hit. Every pack is completely random, and while some contain rare pulls, others may not. That’s all part of the thrill of opening card packs! 🎲

💡 Bonus Perks:
If your Live Break order totals $100 or more and you don’t pull a hit, you’ll receive a free pull from the Pull Box as a consolation prize! 🎁

You will receive both your hits and bulk by default. However, if you prefer to receive only the hits, please let us know in your Live Break order notes before checkout, during the stream, or when submitting your shipping request. 

Yes! We will store all your cards in a dedicated box until you request shipping through Ship My Live Breaks. Once you purchase shipping, we’ll bundle all your cards into one shipment for you.

If you purchase Sealed products, you can also request us to bundle your Live Break cards with your Sealed products order. Simply leave a note in your order notes and include your Live Break username to ensure everything is shipped together. 🚚📦

• All live break sales are final.
• During live breaks, cards are opened live on stream and allocated according to the specified rules of the event (e.g. by pack, box, or specific teams/cards).
• Once the live break has concluded, no refunds, exchanges, or modifications to the outcome are allowed.
• If there is an error in the live break process (e.g. wrong product opened), we will work with you to resolve the issue fairly.

For more information, please visit Refund Policy